Category Branding

Your marketing budget is bleeding money, and you might not even know it. Companies waste between 26% and 60% of their marketing spend on channels and tactics that simply don’t work. That’s not a small leak. That’s a flood. Research…

Your brand lives in people’s heads before it lives anywhere else. That single fact makes measuring brand performance tricky. You can track website visits and sales numbers all day long, but those metrics only tell part of the story. The…

Customer reviews tell stories that numbers alone can’t capture. They reveal what your customers love, what frustrates them, and where your brand falls short of expectations. But here’s what most businesses miss: a customer review audit isn’t just about collecting…

Every online review tells a story about your brand. But when you’re looking at thousands of reviews scattered across platforms, those stories become noise. You know customers are talking, but what are they really saying? Are they frustrated with your…

Your brand isn’t broken. But something feels off. Maybe your messaging doesn’t click like it used to. Maybe your visual identity feels outdated, or your social media presence isn’t driving the engagement you expected. You’re not alone. Most brands face…

Your customer just saw your Instagram post. Ten minutes later, they visit your website. Then they check your email. If each touchpoint feels like a different company, you’ve got a problem. That’s where an omnichannel brand audit comes in. Think…